Important Information
Policies
To help make your stay at Muangthong Boutique Hotel in Luang Prabang as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear hotel policies for a smooth Luang Prabang stay
Check-in & Check-out
- Check-in: From 14:00
- Check-out: Until 12:00
- Late check-out may be available upon request and subject to availability.
Identification & Age Policy
- Guests are required to present a valid photo ID at check-in. Minimum check-in age is 18 years.
Payment & Deposits
- The hotel accepts major credit cards including Visa, MasterCard, and JCB. A deposit or pre-authorization may be required at check-in.
Cancellation Policy
- Cancellations and prepayment terms vary depending on the booking option. Flexible and non-refundable rates are available—guests should review terms at the time of reservation.
Children & Extra Beds
- Children are welcome at the property.
- Extra beds can be arranged in select rooms for an additional charge.
- Baby cots may be available on request.
Pets
- Pets are not allowed at this property.
Smoking
Designated smoking areas are available. Rooms are generally non-smoking.
Accessibility
- The property is built in a traditional Lao-colonial style with no elevators. Ground-floor rooms are available, but upper levels may not be suitable for guests with mobility issues.